The small-scale industry is widely recognized as a powerful instrument for socio economic growth and balanced sectorial development. Considering the large employment level and backlog of creation of new jobs to provide employment to all able hands today, hopes are pinned on the small-scale sector. A growing economy needs the support of a financial structure which is responsive to the needs of development. In India, in the process of financial deepening, commercial banks have to shoulder special responsibilities for meeting the financial needs of diverse sectors of the economy. There are many factors which influence the overall opinion of owners of SSI units on lending services of the banks. The level of satisfaction of SSI units towards lending policies of State Bank of India has been analyzed and the factors affecting the level of satisfaction have been studied with the help of chi-square test.
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